
Before, we had a backlog of several thousands of documents. Now we can handle today's documents today, which is a huge benefit.
Mervyn Neary,
CTI/IVR Manager, Vodafone Ireland
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Process Automation Solutions
SoftCo provides a next generation BPA platform for rapidly delivering business applications whilst reducing complexity and eliminating high costs typically associated with customised BPA solutions.
The R8 Business Process Automation platform (BPA) allows organisation and departments across organisation to link more of their content to specific, human-centric processes, enabling organisation achieve greater value from their content. A completely integrated and unified platform, R8 transforms productivity and efficiency by routing documents and automating tasks associated with critical business processes.
Key Features and Benefits:
Key Features and benefits of SoftCo's Process Automation Solutions include:
- Simplifies decision-driven, people-centric workflows by reducing manual people-centric action points
- Includes a single combination, development/deployment product to facilitate the connection between the business analysis and IT layers of most enterprises’ solutions stacks.
- Simplifies decision-driven, people-centric workflows by reducing manual people-centric action points
- Turns automated business process sets into iterative flows, refinable over time
- Enables Fast and accurate capture and classification of documents
- Automatic routing of cases to the most appropriate users
- Advanced searching capabilities, including full text searching
- Integrated security, and user management components
- Notifications including, RSS, and AJAX techniques to provide a smooth and productive interface
- Open standards based architecture with integrations to existing ERP and legacy applications
- Case Management and extensive auditing capabilities
- “Out of the box” solutions including vacation tracker and expenses
- Flexibility to modify business rules without having to redesign the process
For more information, contact us now.