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Document Management

SoftCo delivers Scalable, high performance, and proven solutions that allow organisations to capture, archive and retrieve paper or electronic documents on demand. Increasing productivity and directly benefiting the bottom line.

Manual paper-based systems and inefficient business processes can mean lost files, delayed payments, dissatisfied customers and lost opportunities. SoftCo R8 enables organisations to put the information employees need right at their fingertips, whilst taking control of its lifecycle when required. Instant access to information and efficient management of business documents and records enables organisations to revolutionise work processes, optimise productivity and reduce operating costs.

Key Features and Benefits:
Features and benefits of SoftCo's Document Management solutions include:

• R8 Capture, Converts static paper records into flexible electronic data.
• R8 COLD, Delivers access to electronic information instantaneously and includes a visual interactive COLD design tool for processing different electronic feed types.
• R8 Print, Enables controlled batch printing of large volumes of documents.
• R8 Web, User-friendly, ‘single click’, dynamic, interactive web interface.
• R8 Portable, Exports limited document sets such as monthly invoices and statements with search and retrieval capabilities that can be easily distributed.
• R8 Index Update, Automatic updates Index fields based on data from flat ASCII text files or from another R8 Index, located within the same R8 server.
• R8 Desktop, Features tight Windows Desktop and Microsoft Office integration.
• OCR/Full-text searching, Advanced OCR with Pdf/text overlay capabilities and full-text searching capabilities using the Lucene search engine with iFilter support for major file formats.
• Lifecycle Management, Enforces content retention policies that determine how long specific types of information, documents or records are stored in the system.
• Security and authenticity, Using digital finger prints generated by an MD5 or SHA1 hashing algorithm,FIPS-197 (AES) encryption while storing and transmitting confidential information and running scheduled verification processes, guarantees content authenticity and integrity to meet corporate governance and compliance requirements.
• Compliant Shredding, Digitally shreds any content marked for disposal based on the US Department of Defense (DOD 5220.22M) standard to ensure that content cannot be reconstructed and assures compliance with regulatory standards such as SEC17-a, Sarbanes Oxley and HIPPA.

Accounts Receivable

SoftCo AR™ is an information management solution, deployed using key components of the R8 Business Process Automation (BPA) platform and provides a centrally managed environment to process and manage all data and documents connected to the accounts receivable function, including paper and electronic processes.

SoftCo AR™ was created specifically to solve the most common issues that consume valuable staff time. Refined over time with more than ten years experience following real-world implementation in some of the largest multinational organisations, SoftCo AR™ eliminates the problems of manual document handling and time-consuming query resolution, while offering clear improvements in the service you offer your customers.

Key Features and Benefits
Key Features and benefits of the SoftCo Accounts Receivable solution includes:

• Resolve customer disputes immediately with real-time access to complete files
• Re-Send bills with supporting documents via e-mail, when requested
• Enable faster processing with automatic rules-based processing and routing
• Physical storage of documents no longer required, freeing up valuable office space
• Auditing, Reporting and the ability to identify and resolve bottlenecks in the process
• Integrate and Import from 3rd party Billing applications using an efficient COLD process
• Reports may be generated that clearly show where invoices are missing or require back-up documentation
• Single view of customer relationship is possible with a secure central archive holding all pertinent documentation
• Debtors days are reduced since most customer queries can be answered on the spot, with no follow-up call

For more information, contact us now.