The objective was to streamline the manual remittance posting process and eliminate the large volumes of paper being handled and generated by the business office, i.e. UB92's, hardcopy EOB's, hardcopy checks and any related correspondence.
The solution was SoftCo Remit, which eliminated the handling of all paper documents and provided a single point of access where all documents handled during the accounts receivable process could be instantly retrieved.
The solution proposed, SoftCo Remit, met all the document management and remittance processing requirements set down by Iowa Health System. In addition, SoftCo offered a single vendor for design, development, installation, training and support, thereby providing Iowa Health System with a smooth and seamless path to successful implementation.
Iowa Health System also recognized SoftCo as a global leader with over 10 years experience in providing document management solutions worldwide. The SoftCo solution provided Iowa Health System with a secure, scalable architecture with proven performance and integration into their existing Hospital Information System. SoftCo Remit is built on the SoftCo document management architecture, which is installed in over 800 locations globally. SoftCo's impressive technology centre with R&D teams dedicated to product upgrades and full-time technical support teams were also vital in order to meet any future requirements of Iowa Health System.
SoftCo Remit provided Iowa Health System with a strong return on its investment.
SoftCo Remit is a document management solution designed specifically for the hospital business office with integrated electronic and paper remittance processing. It delivers a complete information repository for all financial information within the Business Office, by episode of patient care. The system is readily integrated with existing Hospital Information Systems and provides users with instant access to all related documents. The solution leverages electronic folders to capture, index and instantly retrieve both electronic and paper financial information including admissions documents, UB92's, EOB's, checks and other patient related correspondence.
Shaun Magill Director Patient Accounts, Iowa Health System